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PECB Lead Crisis Manager

Establish a crisis management framework and evaluate leadership, preparedness, communications, response and recovery in line with ISO 22361 guidance.

Download the course brochurePECB Lead Crisis Manager · PDF
30 hours / 5 days
Three-hour PECB certification exam
Credential application based on experience
Organisational crisis management

Build the organisational capability to manage crises

Crises can affect operations, reputation and strategic objectives. Preparation, clear responsibilities and effective communication strengthen an organisation’s capacity to manage them.

PECB Lead Crisis Manager training explores a crisis management framework guided by ISO 22361. Connect prevention and preparedness with response and recovery.

Audience

Who is it for?

Professionals establishing and maintaining organisational crisis management processes
Crisis leaders and crisis management team members
Risk management, business continuity and organisational resilience professionals
Consultants seeking expertise in crisis management guided by ISO 22361
Managers developing crisis plans and professionals advancing their crisis management competence
Program flow

Course content

01
Module 1 Introduction to ISO 22361 and Crisis Management
  • Introduction to the course objectives and structure.
  • ISO 22361, related standards and crisis management models.
  • Fundamental concepts and principles of crisis management.
  • Developing organisational crisis management capability.
  • Applying effective crisis management principles.
  • Planning and managing crisis communications.
02
Module 2 Crisis Management Framework
  • Leadership and the role of senior management in crisis management.
  • Establishing an organisational structure that supports crisis management.
  • Developing an organisational culture prepared for crises.
  • Developing and sustaining the competence of crisis management teams.
03
Module 3 Crisis Prevention and Preparedness
  • Anticipating potential crises and establishing early warning mechanisms.
  • Assessing and analysing crisis scenarios.
  • Developing strategies to prevent crises and mitigate their impact.
  • Developing, testing and updating crisis preparedness plans.
04
Module 4 Crisis Response and Recovery
  • Planning and managing crisis response processes.
  • Conducting recovery activities following a crisis.
  • Using lessons learned to support continual improvement.
  • Course review and closing.
05
Module 5 Certification Exam
  • General preparation and review for the Lead Crisis Manager certification exam based on ISO 22361.
What you will gain

Connect preparedness, response and recovery

Bring leadership, communication, team competence and continual improvement into your organisation’s approach to crisis management.

01

Competency 1

Explain crisis management concepts and principles guided by ISO 22361.

02

Competency 2

Establish a framework covering leadership, structure, culture and competence.

03

Competency 3

Develop approaches to anticipating, assessing, preventing and preparing for crises.

04

Competency 4

Plan crisis communications, response and coordination processes.

05

Competency 5

Evaluate recovery and post-crisis learning activities.

06

Competency 6

Use lessons learned to continually improve organisational crisis management capability.

Selected PECB training

PECB Lead Crisis Manager

A five-module programme covering crisis management frameworks, leadership, preparedness, communications, response, recovery and continual improvement guided by ISO 22361.

PECB Lead Crisis Manager
Official digital badge available once certification requirements are met.

About the training

PECB Lead Crisis Manager training focuses on developing organisational crisis management capability guided by ISO 22361. It connects leadership, structure, culture and team competence with crisis prevention and response.

The 30-hour, five-day programme consists of five detailed modules. It covers crisis communications, preparedness and recovery; the final module includes the three-hour PECB certification exam and general preparation.

Certificate

Candidates who pass the PECB Lead Crisis Manager exam may apply for a credential appropriate to their experience. The Lead Crisis Manager credential requires at least 5 years of professional experience, including 2 years in crisis management, at least 300 hours of relevant activities and acceptance of the PECB Code of Ethics. Passing the exam alone does not confer this credential; confirm current requirements with PECB before applying.

The BT Akademi Achievement Certificate is a separate award. According to the supplied document, it is issued digitally with QR verification to participants who attend at least 80% of the training and successfully complete the assessments or projects required by the curriculum.

30 hours / 5 days Three-hour PECB certification exam Credential application based on experience
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