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PECB Lead Operational Resilience Manager

Plan an operational resilience framework and connect critical services, dependencies and impact tolerances with testing and improvement.

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30 hours / 5 days
Three-hour PECB certification exam
Credential application based on experience
Operational resilience management

Build resilience around critical business services

Operational disruption can affect interconnected business services and resources. A resilience approach helps organisations identify critical services and prepare for disruption.

PECB Lead Operational Resilience Manager training connects governance, business impact analysis and risk assessment. Explore digital, cyber and third-party resilience alongside testing and improvement.

Audience

Who is it for?

Managers leading or developing operational resilience processes
Business continuity and risk management professionals
Consultants helping organisations strengthen operational resilience
Specialists and team leaders promoting a resilience culture
Professionals working in digital transformation, cyber resilience and enterprise risk management
Program flow

Course content

01
Module 1 Foundations of Operational Resilience
  • Introduction to the course objectives and structure.
  • Core concepts and principles of operational resilience.
  • Standards and regulatory frameworks related to operational resilience.
  • Identifying critical business services, analysing dependencies and business impacts, and setting impact tolerances.
02
Module 2 Planning the Operational Resilience Management Framework
  • Establishing operational resilience governance.
  • Conducting business impact analysis (BIA).
  • Performing operational risk assessments.
  • Planning and allocating resources to support resilience.
03
Module 3 Establishing Operational Resilience Management Practices
  • Developing business resilience practices.
  • Applying digital and cyber resilience approaches.
  • Planning resilience management for third-party service providers.
  • Establishing and developing an organisational culture that supports operational resilience.
04
Module 4 Testing and Continually Improving Operational Resilience
  • Testing operational resilience scenarios and conducting exercises.
  • Conducting operational resilience self-assessment, monitoring and measurement.
  • Planning continual improvement and using lessons learned.
  • Course review and closing.
05
Module 5 Certification Exam
  • General preparation and review for the operational resilience management certification exam.
What you will gain

Embed resilience into organisational processes

Identify critical services and impact tolerances, and connect resources, resilience practices and scenario testing through a structured management approach.

01

Competency 1

Explain core operational resilience concepts and their strategic importance.

02

Competency 2

Identify critical services and dependencies, and define impact tolerances.

03

Competency 3

Support resource planning through BIA and risk assessment.

04

Competency 4

Plan resilience governance and a management framework.

05

Competency 5

Integrate business, digital, cyber and third-party resilience into organisational practices.

06

Competency 6

Manage continual improvement through scenario testing, self-assessment and performance measurement.

Selected PECB training

PECB Lead Operational Resilience Manager

A five-module programme covering critical services, impact tolerances, governance, digital and cyber resilience, third parties, scenario testing and continual improvement.

PECB Lead Operational Resilience Manager
Official digital badge available once certification requirements are met.

About the training

PECB Lead Operational Resilience Manager training covers critical business services, governance, business impact analysis and risk assessment. It connects business, digital, cyber and third-party resilience with organisational culture.

The 30-hour, five-day programme consists of five detailed modules. It addresses scenario testing, self-assessment and continual improvement; the final module includes the three-hour PECB certification exam and general preparation.

Certificate

Candidates who pass the PECB Lead Operational Resilience Manager exam may apply for a credential appropriate to their experience. The Lead Manager credential requires at least 5 years of professional experience, including 2 years in operational resilience management, at least 300 hours of relevant project activities and acceptance of the PECB Code of Ethics. Passing the exam alone does not confer this credential; confirm current requirements with PECB.

The BT Akademi Achievement Certificate is a separate award. According to the supplied document, it is issued digitally with QR verification to participants who attend at least 80% of the training and successfully complete the assessments or projects required by the curriculum.

30 hours / 5 days Three-hour PECB certification exam Credential application based on experience
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